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Strategy, facilitation and innovation

You have the knowledge.
Let’s turn it into impact.

Reframed Thinking helps government, research and professional services teams turn what they know into clear strategy, better decisions and change that lands, inside the organisation and beyond it.

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Reframing

Most problems we’re asked to solve benefit from a different lens.

Teams are rarely short of knowledge. They often have the answers already, but need help turning them into action. Changing how the challenge is framed is usually what lets a team agree on a clear solution together.

Usually framed asReframed as

“We need a new strategy.”

“We need our team to be clear and aligned on our priorities.”

“We need more innovation.”

“We need to make it easier for our people to improve how things work.”

“We need a workshop.”

“We need to understand what’s really getting in the way of a decision.”

Services

Four ways we work with you

Most engagements combine two or three of these. All of them start with understanding the problem properly.

Strategy

Know where you're going, and why it matters to others

  • A clear diagnostic of where you are, built from data and from the people who live it
  • A vision your team recognises as theirs, not a page of buzzwords handed down
  • A phased plan that treats change as the journey it is
Workshops and facilitation

Conversations that end in decisions

  • Sessions designed as an experience for participants, not a sit-down talk-fest
  • Built around the outcome you need, so we'll change the agenda when the room tells us to
  • Clear outputs and owners before anyone leaves
Organisational innovation

Better ways of working, designed for you

  • Operational and organisational changes that free up your people's potential
  • Ways of working shaped to your context, never copied from the latest management fad
  • Grounded in quantitative analysis and in your clients' own stories
Capability building

Skills that stay after we leave

  • Training and coaching that builds internal capability rather than piling information onto busy people
  • Concepts put in your context, then tested on real work
  • Learning by doing, with room to try things and fail safely

How we work

Five principles we hold ourselves to

Question the obvious

Better answers start with better questions, including the basic ones nobody asks any more. Challenging what exists is how a situation gets reframed.

Start with purpose and value

Why does your team exist, and what is it worth to others? We agree up front what success looks like for the work, so we can both see whether we got there.

Listen more than we talk

You know your situation better than anyone. Our job is to surface that knowledge and turn it into outcomes. We don't arrive with the answers.

Use the evidence

There is a lot of good research on how organisations and people change. We draw on it continuously so you're not paying for guesswork.

Serious about results, not about ourselves

Work doesn't have to be dull. We're rigorous about outcomes and happy to have a laugh on the way, which turns out to be good for creativity too.

Why we exist

Organisations built for efficiency are struggling in a world that rewards learning.

The future belongs to teams with a clear purpose, a strategy for growth and a habit of learning by doing.

Command-and-control structures were designed for the industrial era, when the goal was to standardise, optimise and scale. That made sense then. Today, plenty of organisations have become very efficient at things that no longer matter.

Teams full of capable people feel this most. They know their work deeply, but impact depends on others understanding, funding and adopting it. That takes a different kind of leadership: less knowing and controlling, more inspiring and supporting. And it asks teams to add critical thinking and quick, scrappy prototyping to what they already know.

Reframed Thinking was founded by Raphael Hammel in 2019 to help leaders make that shift. He started as an engineer at Airbus, moved into management consulting at Deloitte, and has since led design and innovation work inside complex organisations, including UTS and ANSTO.

Founded 2019Independent practice
Sydney basedWorking across Australia
Across sectorsHealth, education, community services and engineering

Get in touch

Start with a coffee. It's on us.

Tell us what you're trying to change. If we're not the right fit, we'll say so and point you to someone who is.

raphael@reframedthinking.com

What happens next

  1. A 30-minute conversation about where you are and what you need
  2. A short note back with how we’d approach it and what it would involve
  3. If it makes sense to both of us, we agree scope and start